Navi Mumbai residents have been urged by the Navi Mumbai Municipal Corporation (NMMC) to ignore a misleading WhatsApp message falsely claiming to be from its Water Supply Department. The fraudulent message, which has been widely circulated, warns recipients about the disconnection of their water connections due to an alleged non-payment of bills. A specific mobile number (09834225768) has been provided in the message, asking people to contact it for assistance.
It has been clarified by NMMC in an official statement that no such message has been issued by the corporation. The phone number mentioned in the message has also been confirmed to have no association with any NMMC official. Citizens have been advised not to believe such misleading information and to refrain from engaging with unknown sources that spread false claims.
To prevent the spread of misinformation, residents have been encouraged to verify any official communication directly through NMMC’s website or its authorized platforms. It has also been requested by the civic body that people avoid forwarding unverified messages, as such actions contribute to the rapid spread of false information. For genuine inquiries regarding water supply and billing, residents have been informed that NMMC’s designated helplines should be used. The civic body has reassured citizens that any official notifications about water connections will only be communicated through verified channels.
The fraudulent message has falsely stated that a notice for water disconnection has been issued due to an unpaid bill from the previous month. Recipients have been urged to update their payment or contact NMMC officers immediately through the provided phone number. A warning has also been included in the message, stating that failure to comply would result in the disconnection of the water pipeline at precisely 8:31 PM that night.
Concern has been raised by officials over the spread of such false information, which may cause unnecessary panic among residents. Strict action has been warned by NMMC against those responsible for creating and distributing misleading messages under its name. Residents have been reminded once again to rely only on official communication from NMMC for any updates related to water supply. The civic body has assured that all necessary steps will be taken to ensure that misinformation is controlled and that citizens receive accurate information through the right channels.