Reliance Industries' Jio platform has started providing information regarding coronavirus vaccine availability through WhatsApp chatbot, along with other customer services.
The new service enables people to look for vaccine availability, without the hassle of the one-time password to refresh the session. This means a user can refresh the vaccine centre and availability search just by posting 'pin code in the chat and then typing the pin code of the area.
"Jio users can now use WhatsApp to recharge, make payments, get answers to queries and raise complaints, among others, on the Jio chatbot. It is also providing COVID-19 vaccine availability information," a source told PTI.
Also Read: JioMart likely to be integrated into WhatsApp messenger
The service available on 7000770007 responds by just typing "Hi". The chatbot works for users on other mobile networks as well for vaccine-related information and recharging a Jio account.
The chatbot seeks verification of the user before providing account-related information if accessed from a non-Jio network or an unregistered number.
In addition, Jio users can opt for mobile number portability service, support for Jio SIM, JioFiber, JioMart and international roaming on the chatbot.
Earlier, MyGov Corona Helpdesk chatbot had added new functionality to make it easier for people to search for vaccination centres in their locality. To recall, the chatbot was launched last year to help eradicate fake news and spread awareness about COVID-19.
Also Read: Ambani: Jio 5G to Launch in India by the Second Half of 2021
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