The Veterinary Department of Brihanmumbai Municipal Corporation (BMC) has created a mobile app for complaints related to dogs and cats. Any complaints and requests such as dog bites, increase in the number of dogs in the area, nuisance of stray dogs and cats, vaccination of dogs and cats, their sterilisation can be done on this app. The app of Veterinary Health Department (VHD) is automatic and the process of sending the complaints to the concerned department will be done through the app.
Often the number of stray dogs or cats increases in the area, sometimes the residents of the area suspect that a dog has rabies, and sometimes someone's pet dog barks a lot. There are many such complaints regarding animals. So far citizens could make complaints in this regard by going to the department office or through email. But no one was getting information about what happened to those complaints. But, now the civic body has prepared an app and the complaints will be followed up on it, informed the officials of the veterinary health department. Around 40 complaints have been received since the app was launched. The work of conveying the complaint to the concerned department or concerned social organisation is done through this app.
The app uses GPS and geofencing technology to record the exact location of animals caught and released. It also keeps a record of animal health check-up, sterilisation and vaccination schedule. This app can be accessed from My BMC mobile app and MCGM portal. A complaint can also be made in this regard by going to the website of the BMC.
To make it easy for the citizens to make complaints, and also to act on these complaints in time, the veterinary department of the BMC has created an app. Its name is the Veterinary Health Department (VHD) application and it can be accessed from the municipal website.
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