CR to get stricter with ticketless passengers traveling in AC or first class

Almost lakhs of people travel by Indian Railways every day. Many of them travel in sleeper or general class. Now in Mumbai, the local train is said to be the lifeline. However, there have been many incidents of quarrels between passengers while traveling by train.

Many videos of fights in this regard have gone viral on social media. Many times there are fights over seats in trains. Also, some people are often found traveling without a valid ticket.

Due to the increase in such complaints, the Central Railway has taken an important decision. If a passenger has any problem or has any complaint while traveling by train, he or she can complain directly through WhatsApp, i.e. Central Railway has now started WhatsApp helpline service as per the report by The Free Press Journal.

An official informed that this step has been taken to ensure that only passengers with valid tickets will now travel in AC and First Class coaches due to this WhatsApp helpline service.

Senior Divisional Managers of Mumbai Division of Central Railway shared the helpline number 7208819987 on Monday evening. Passengers traveling in AC/First Class coaches can now WhatsApp on this mobile number for complaints regarding unauthorised travel, the post said. We also appeal to all railway passengers to travel on valid tickets.